Location: Utrecht, Netherlands Salary: €2000 - €2200 per month + competitive
Sector: Customer Service Type: Contract

Customer Operations Representative


Fulltime: 40 hours p/w

EUR 2.000 - 2.200 Gross p/m

Do you want to be part of a leading international VAT refund service provider? Are you native in Turkish, and fluent in English? Do you have proven customer service skills and are you willing to go the extra mile for your clients?

For my client based in Utrecht I am looking for a native Dutch representative for the Customer Operations team to support the claiming process. Your key responsibility is to service your clients (B2B) in the market the best way possible. You will be responsible for achieving the maximum refunds for your clients by handling their tax claims fast and correctly. The different Customer Operations teams have their own specialisation, but still work closely together to support each other. As a Customer Operations Representative you will therefore be delivering excellent service to both external and internal relations.

About the company

The company is an industry leading VAT refund service provider for the transport industry. They have their office in Utrecht, which is a true international office with many different nationalities present.

About you

I am looking for a true service-minded person with good communication skills and an eye for detail. You are willing to go the extra mile for your clients and you don't mind taking ownership over your tasks. Further requirements are:

  • Native in Dutch, and fluent in English, French is a big plus
  • Experience in customer service and/or administration in an international office environment
  • Good MS Office skills, SAP experience is a plus
  • Able to work with deadlines
  • Available for a fulltime position in Utrecht

Why should you apply?

In the role as Turkish Customer Service Representative you will have the opportunity to work for a large multinational. The salary indication is between EUR 2.000 - 2.200 gross p/m, plus holiday allowance and possible travel expenses.

Do you think this might be a good fit for you? If you are interested in this role we are looking forward in receiving your application.


Sthree Holland is acting as an Employment Business in relation to this vacancy.