Are you looking for an Customer Service position within an international company in Tilburg? Do you want to be part of a hardworking and enthusiastic team of people? Do you have experience with either customer service, or administration? Look no further, because this could be the job for you!
Administrative Assistant / Customer Service Representative
Contract: Full-time (40h)
Salary: 2.600 - 3.200 EUR gross/month + competitive
Languages: French & English
Where will you work?
The company you will work for is a growing international company in the medical industry. They are rapidly expanding their operations in Europe, with their headquarters situated in the Netherlands. Thus, you can imagine that the current environment is fast-paced, and exciting! The position came open due to the expansion of the team.
What you will be doing as Customer Service Representative:
In your role as a Customer Service Representative, you will be supporting RMA processes (returns), financial administration, product support/services, and other general administrative tasks. You will be in contact with different stakeholders of the business, including clients. You will manage a complex booking and return process, and make sure that all actions are correctly placed in the system. You get energy from taking on administrative tasks, and preferably want to work in an international organisation.
- Monitor incoming shipments
- Manage return processes (RMA)
- Organise replacements, warranty orders
- Organise repairs
- Conduct credit processes
- Support in administrative tasks
What does a Customer Service Representative profile looks like:
A service-oriented person that shows strong character, is a team player, and has a strong analytic capacity. You are an excellent communicator and above all love managing processes and supporting with administrative tasks.
- (Near) Native level in French
- Fluent in English
- Experience in an administrative or customer service role
- Experience with SAP is a big plus
You will have the opportunity to work for an international company, with the possibility of obtaining an indefinite contract. Secondly, the compensation package is very appealing and the team you will be part of is very diverse.
If you are interested in this role please apply via the website or contact Lina Kraifa via l.kraifa(a)jpgray.nl. We always strive to respond to all applications within 5 working days. Sometimes due to the number of responses, we cannot. If you have not received a reply we regret to inform that we have continued with other candidates.